Analyst Job at SGS Consulting, Pennsylvania

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  • SGS Consulting
  • Pennsylvania

Job Description

Job Responsibilities:

  • The Business Analyst will support the Vendor Management team within Customer Care by providing analytical, operational, and process improvement support.
  • This role focuses on ensuring vendor compliance through auditing, onboarding coordination, call observation, and performance analysis.
  • The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate across teams to drive service excellence and mitigate risk.

Skills:

  • Vendor Management
  • compliance
  • Customer Service

Education/Experience:

  • High School

Job Tags

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