Job Description

At Chick-fil-A, the Crew Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. 

What does a shift at Chick-fil-A as a Crew Member look like?

As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.

Position Type: 

• Full-time or Part-time positions available

Hours:

• Day shift works between the hours of 6am-5pm with flexible scheduling
• Night shift works between the hours of 2pm-11pm with flexible scheduling

Our Benefits Include:

• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Opportunity for advancement as we promote leaders from within 
• Medical Benefits- We offer a variety of Medical, Dental, and Vision benefits packages
• 401k with employer match
• Paid Time Off (hours vary)
• Free Meals with every shift
• Uniforms provided

Front of House Crew Member Responsibilities:

• Smile and greet guests 
• Create and Maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests by addressing them by name
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability; MUST BE ABLE TO WORK ON SATURDAYS
• Must have reliable transportation
• Cheerful and positive attitude 
• Customer service oriented
• Detail-oriented 
• Able to multi-task while working fast paced
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule and required to work Saturdays
• Have the ability to lift and carry 20lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Similar Jobs